UK ISP Now Requires Court Order for Disconnection

Karoo had been disconnecting file-sharers after one accusation by copyright holders.

Late last month I reported how UK ISP Karoo had been been disconnecting BitTorrent users accused of copyright infringement after a single notification by copyright holders without offering customers a chance to dispute the allegations.

The practice was revealed by several of its customer and led to a widespread backlash for it admittedly “exceeding the expectations of copyright owners.”

Karoo is now backpedaling from that policy and will instead require that copyright holders obtain a court order to disconnect their customers from the Internet.

“We will no longer suspend a customer’s service unless we receive a court order from a copyright owner taking legal action,” Karoo said in an e-mail to TorrentFreak. “As a result it is the responsibility of the legal system, not Karoo, to ensure the accuracy of the information provided by the copyright owners.”

The Open Rights Group, the grassroots organization that fights for civil liberties in the digital world, had complained that the accused are given no chance to contest the accusations or allowed to make an appeal. Copyright holders were judge and jury.

Karoo’s new policy at least ensures their customers get their day in court. It’s just sad that an ISP made them work so hard to get it.

Stay tuned.

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Jared Moya

I've been interested in P2P since the early, high-flying days of Napster and KaZaA. I believe that analog copyright laws are ill-suited to the digital age, and that art and culture shouldn't be subject to the whims of international entertainment industry conglomerates.


Karoo only operates in Hull, they were formerly known as Kingston Communications and are the only phone operator and ISP in Hull (a hangover from the vbery early days of the British telehone network where local councils ran local telephone exchanges before the Post Office took over all of them - except Hull - and then got split off and privatised and became BT) In other words, if you lived in Hull, England - you'd have no choice except to get outta Hull (just change one letter...)


This is good news, but if I was in the UK, karoo would never be by ISP. I would never support Kopyright Kartell minions.