"We share the concerns of consumers regarding discs with XCP content-protected software, and, for this reason, we are instituting a consumer exchange programme and removing all unsold CDs with this software from retail outlets," Sony BMG said in an statement.
The XCP software used by Sony BMG, which was developed by British software developers First4Internet, leaves the back door open for malicious online hackers. Sony BMG, in a separate statement, also announced it would distribute a program to remove the software from a PC where it jeopardizes security.
"We deeply regret any inconvenience this may cause our customers. Details of this (recall) program will be announced shortly," Sony BMG said. The withdrawal is set to affect millions of compact discs from artists such as Celine Dion and Sarah McLachlan but Sony did not give exact figures or the names of the artists affected.
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