Instant messaging fans point to the sheer availability of IM offerings from the likes of AOL, MSN and Yahoo as the reason for scrapping old-fashioned email systems. Email managers consider those firms’ implementations to be excellent reasons to avoid IM.
"Immediacy" may be the first word that comes to mind when users describe the advantages of instant messaging systems. When properly applied, IM systems are fantastic.
Team members agree to meeting times, wrap out quickie questions, and snappy responses. Tech supporters broadcast complex subscriber probs to selected programming groups to pound out quick salvations for The Stricken waiting on the POT (Plain Old Telephone). Frantic managers can IM while Yet Another Motivational Speaker (YAMS) gropes for apt metaphors in a snoring auditorium.
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