Printer Help
Hi. I am having problems with my printing on my windows XP machine. When i go to print out a black document, it comes out in purple!!!!:icon_scra I have purchased new cartriges and have reset it to factory defaults!!!!!!!!! It works fine on my Windows 98 machine!!!! Can You Help Me?????????????:icon_pale
I would contact the printer company's help desk or forum. I don't even want to know why you joined a p2p site to help troubleshoot your printer.
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The most Beautiful thing we can experience is the mysterious.
It is the source of all true art and science.
~ Albert E.
Mirror, Mirror on the wall
Can you tell us what printer is
being used after all.
(ink or toner)
The driver is updated ?
.
Don't worry about the world coming to an end today.
It's already tomorrow in Australia
Now that's funky. Do you have the same default print settings on both computers? In XP, have you tried uninstalling the software suite, removing the device from device manager if still present, and installing the latest drivers from the manufacturers website? Also, if XP automatically identifies it and installs WHQL drivers, do you get the same behavior? What kind of interface cable are you using (USB, Parallel Port)? What program are you trying to print from? I think Rack's suggestion to ask on the manufacturer's forum is a good idea.
soon we'll have questions about home gardening ...Originally Posted by RACKnRAIL
“La patria es dicha, dolor y cielo de todos y no feudo ni capellanía de nadie.”
- José Martí
Oh I don't know, I think the question was at least in the appropriate forum categoy.
whadda you know... we have a printer help category... my mistake.... nevertheless, I don't see how we can formulate an answer with the information given ... seems like a driver problem to me .... old printer that works OK on Win98 and screws up on XP...
“La patria es dicha, dolor y cielo de todos y no feudo ni capellanía de nadie.”
- José Martí
No offense... I just think the post had atleast some correlation with the forum category. Ofcourse we couldn't formulate a solution. That's why some of us are asking questions.
It wouldn't have looked so bad if it was a longer standing member posting this, but to join a p2p site and make your first post for printer help just strikes me as odd.
Sure the question is in the right place, but wouldn't it have made more sense to join a computer help community?
Sure...welcome to ZP. Go check your printer driver, since most hardware problems are driver related. Good luck.
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Well, I suppose that's where we have a difference of opinion. If this is strictly a p2p site, then perhaps the mods should remove "Computing & Technology - A place to discuss technology, ask questions, and learn something". In fact, why not nuke all forum sections except for File Sharing?
So you think a file sharing forum is a great place to join, make your first post to get printer help, just because we have a section for general computing? LOL...okay, sure, whatever you say.
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Actually... yes, yes I do. Must your first post be about file sharing or else?
I actually thought the question was a little odd and I jumped the gun on the sarcasm... my mistake... you don't see many printer questions here...
I think Rack gave the guy the correct advice right off the bat, and pointed out as an aside that there are several better places to get an answer to this question.
“La patria es dicha, dolor y cielo de todos y no feudo ni capellanía de nadie.”
- José Martí
It's all good, Comandante. I just remember ZP being quite a diverse community back when I originally joined and hung out for a bit.
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