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Thread: DVD drive problems

  1. #1

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    DVD drive problems

    the dvd/cd burner i had started screwing up.it would burn,but not dvd's.i followed all krell's advice,i updated the firmware,un-installed and re-installed nero.but the problem persisted.so i bit the bullet and bought a new drive.but the same damn thing is happening!the medium isn't even being detected.when i put a blank dvd in it says,in effect"the drive is empty,please insert a recordable medium.nero doesnt even give the option to burn data dvd,just data cd,as far as my computer is concerned i have no dvd drive!i'm at a total loss about this.cds burn fine,at least so far.any help would be most welcome.p.s.sorry to start another thread about this,i couldn;t locate the other thread.thanks in advance.

  2. #2
    Feather's Avatar

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    The only thing I can suggest is to check and see if your burner is supported but by nero and if not see if there is an update with nero that is. go to their site and they should have a list of drives they support.
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  3. #3
    Dark Messenger's Avatar

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    or try a different media.
    "They make a good read over a smoke and coffee,
    while waiting for your life to download."

  4. #4
    Krell's Avatar

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    UN CLE FLOYD . . . .

    always a pleasure to see you


    Ok, if you JUST bought a new DVD player, whats the first thing you need to do to it? yeeeaahahhh boooyyyyy update that damned firmware again.

    First off, place a blank new DVD in to the burner and close the tray.

    Do you recall me mentioning the Nero Info Tool?

    Do you have it? Verify that you have it. I dont have Nero installed, but I know where a copy is : D:\Utils\Nero 6 Ultra Edition Plus Updates\Nero Toolkit

    OK, lets launch it, shall we?

    OK, swell.

    You see the little icon at the top that looks like a floppy? OK great! Now LEFT CLICK ON IT ONE TIME.

    This will prompt you to save the file as InfoTool.txt, save it to desktop or some place easy to get to.

    Now attach the file to the reply, so I can see it.

    GREAT, thx!

    Now wasnt that easy?

    .
    Attached Files Attached Files

  5. #5
    Dark Messenger's Avatar

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    Quote Originally Posted by Krell View Post
    UN CLE FLOYD . . . .

    always a pleasure to see you


    Ok, if you JUST bought a new DVD player, whats the first thing you need to do to it? yeeeaahahhh boooyyyyy update that damned firmware again.

    First off, place a blank new DVD in to the burner and close the tray.

    Do you recall me mentioning the Nero Info Tool?

    Do you have it? Verify that you have it. I dont have Nero installed, but I know where a copy is : D:\Utils\Nero 6 Ultra Edition Plus Updates\Nero Toolkit

    OK, lets launch it, shall we?

    OK, swell.

    You see the little icon at the top that looks like a floppy? OK great! Now LEFT CLICK ON IT ONE TIME.

    This will prompt you to save the file as InfoTool.txt, save it to desktop or some place easy to get to.

    Now attach the file to the reply, so I can see it.

    GREAT, thx!

    Now wasnt that easy?

    .

    This looks like a great opportunity for learning. I'm gonna attach mine too.

    edit: Stepping slowly out of this thread so Uncle Floyd can get some much needed help.
    Attached Files Attached Files

  6. #6
    Krell's Avatar

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    Quote Originally Posted by Dark Messenger View Post
    This looks like a great opportunity for learning. I'm gonna attach mine too.

    edit: Stepping slowly out of this thread so Uncle Floyd can get some much needed help.
    I see you caught the DVD insert error . . I take back my initial misgivings . . .


    Drive : LITE-ON DVDRW SOHW-1673S
    Type : DVD±R/RW DL Recorder
    Firmware Version : JS02
    Buffer Size : 2 MB
    Date : 2005-01-11

    DR16JS0D.zip


    There's another 2 minutes I'll never get back





    .

  7. #7
    baksteen's Avatar

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    is it fixed? cause it can also be a problem with your computer, cause it did that do mine, it wouldnt write or read any of my disks with windows wizard for some strange reason, but i could only write iso files,. but now it is fixed and i dont have a clue what happened.

  8. #8

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    dvd problem

    i guess im stupid,because this isnt easy for me.i have nero info tool,but i couldn't find a green icon or anyway to save it as a text file.what i did notice is that i had a blank dvd in,but nero said my drive was empty with no medium.so that goes back to my orginal problem,it seems mycomputer will not recognise blank dvds.ive tried 5 different mediums.it must have something to do with my computer if2 dvd burners do the same thing.i just don't know/

  9. #9
    Krell's Avatar

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    I think we can all agree this is a windows\application problem.

    The DVD drive shows up in Device Manager, and has a drive letter, but will not read a DVD.

    Will it read a CD?

    Will it read a DVD or CD that has conent on it?


    First try this : Nero ? CleanTool - pick the proper version.

    http://www.nero.com/enu/downloads-cleantools.html

    Do this and reboot.


    Now do this - Installing a working ASPI layer

    I would recommend that you try these solutions in this order.

    http://www.afterdawn.com/guides/archive/aspisetup.cfm

    Reboot

    If there is a folder for Ahead Nero in the c:\Programs path, delete it.

    Now re install Nero with the default settings and reboot.

    When you get back to the OS, use the Nero Info Tool with a blank disc FIRST.

    .

  10. #10

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    dvd problems

    it will burn and read a cd just fine.dvd's it doesnt even recognise,though it shows up in device manager.what i don't understand is why it reads cds but not dvd's.

  11. #11

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    dvd problems

    i rented a dvd,and it will read them.so for some reason it wont burn dvds.tried all of krell suggestions,but to no avail.

  12. #12
    baksteen's Avatar

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    it must be a windows os problem then, do what krell said or you can format your computer and start all over again

  13. #13
    Krell's Avatar

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    YOURE STILL NOT DONG WHAT I ASKED YOU TO DO

    You think I sit around in my pajamas and just make up crap for you people to waste you time while I laugh diabolically with a donut in both hands!?

    Well sorta, but DO WHAT I ASK, and post that friggen log file, im not psychic.


    .

  14. #14
    baksteen's Avatar

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    i know how it feels krell, you help and help but they do not want to take your help if it takes too much effort, on their behalf.

    i konwi havent been here very long but on the other forums i get it all the time

  15. #15
    Feather's Avatar

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    It gets frustrating when people dont follow step by step instructions by the steps. Krell do you have a program that will record everything you do and play back mpg? you might want to try and send him a step by step mpg.

    when I had this problem all I had to do was firmware and update to newest nero
    { If you think a site is down then try... http://downforeveryoneorjustme.com/ }
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