Photoshop Problems

**JMM821** · February 4th, 2007, 09:14 AM

Well, I'm not sure if anyone here can help me, but I thought I would give it a shot.

Recently, starting less than a week ago, I started having issues with Photoshop. When I attempt to open the program, I get an error saying that it cannot open PS because the scratch disks are full. I have recently run the Disk Checkup, and Defragmented (and even deleted some extra files that weren't needed anymore), which made no difference. I have also done a full virus/adware/spyware scan, and my computer is clean.

I have an 80GB hard drive, 25.4GB free space, and I'm running Windows XP. I had even less than that at one point and didn't have any problems with PS. All of my searches on how to fix this do not help, because several talk about changing settings within Photoshop, but I cannot open it to do so, on my default Administrator account.

One of the suggestions on the Adobe site were to check it by signing on with a different user account, which I did. Photoshop opens fine and I am able to do whatever I want with it on that one only.

So does this mean there is a problem with my normal Admin account? Is there a way to fix this? I'm not sure what other info to offer up, but I'll give anything else needed, just let me know.

Thanks for reading, hope someone can help me out.

**Auggie2k** · February 4th, 2007, 11:50 AM

Reinstall Photoshop in your account.

**JMM821** · February 5th, 2007, 08:33 AM

Hmm.. that's it? Wow. I was just trying to avoid that because I haven't a clue where my disk is. Haha. But I'll try it. Thanks. =)

**cobmar** · October 16th, 2007, 08:14 AM

I am not an expert on PhotoShop but everytime I have problems with it I go to a great tech support site that always fix my problem. Here is the page for Photoshop support - http://www.fixya.com/support/p87077-...24xc2xa0xc2xa0

Hope it helps

Good luck

**curlywagner** · October 16th, 2007, 02:10 PM

Is your disk partitioned into C: and D:? I had this problem because my C: drive was almost full. Photoshop creates a temp file (the scratch disk) when it opens, so make sure there's enough space on C:.

Also, if it didn't shut down tidily, the old temp file (scratch disk) may still be on C:, so you'd maybe have to delete it. It's in C:\Documents and Settings\YourUsername\Local Settings\Temp in my case (Photoshop CS2).

**enter8** · October 17th, 2007, 04:30 AM

Curly, I'm sure that if JMM821 were still active in the forum, he/she would appreciate your help.

You can thank Cobmar for resurrecting an 8 month old thread.