i'm stuck in automatic update limbo

**Uncle Floyd** · January 5th, 2006, 12:36 PM

im running xp,sp2(legit copy)and am having trouble with two automatic updates from microsoft.they will start to install,but about half way through i get the message that updates were unable to install.ive even tried installing them manually but the same thing happens.so now i cant get anymore updates because i can't get past these two updates.i know i could turn off automatic updates,but i really don't want to do that as i want the latest updates,plus as i said trying manually didn't work anyway.if it's any help,the two updates are:KB901017 and KB899587.can anyone help with this frustrating problem?many thanks

**lil_amb** · January 5th, 2006, 01:06 PM

I know you said you didn't want to but...turn off the automatic updates. Do custom updates of only what you need. Turn off Norton and try it. I was having troubles with the same thing, Norton was causing it.

**cheapprick** · January 5th, 2006, 01:06 PM

Contact Bill.

It may a common issue.

**thepuzzler** · January 5th, 2006, 01:09 PM

trying manually didn't work anyway.

At which point did it stop working when you tried a manual install? For example, did it install halfway then freeze when it was trying to create a restore point?

I have just successfully downloaded and installed both updates you have mentioned. Did you download the correct update as there seems to be 3 viariants?

(2000/NT, WinXP SP1+SP2 and the x64 edition).

**moneoa** · January 5th, 2006, 01:17 PM

Originally Posted by lil_amb

Turn off Norton and try it. I was having troubles with the same thing, Norton was causing it.

kugfvutvcutvcuvuyv
^-------------------

**Uncle Floyd** · January 5th, 2006, 01:25 PM

yes,when i tried manually,restore point was excatly where it failed.

**thepuzzler** · January 5th, 2006, 01:29 PM

Then I'm definitley with lil_amb and moneoa. Turning off your Internet security / virus protection / Norton should cure this.

**Uncle Floyd** · January 5th, 2006, 01:34 PM

i don't use norton,i hate it.i use avast anti-virus and windows firewall,but i turned them both off during the installation procedure.i do have a firewall/router built in my dsl modem,could that be the problem?

**thepuzzler** · January 5th, 2006, 01:41 PM

Have you tried disabling system restore points?

1. Click the Start button.
2. Right-click My Computer, and then click Properties.
3. On the System Restore tab, check Turn off System Restore or Turn off System Restore on all drives.

Hope this helps.

**Uncle Floyd** · January 5th, 2006, 02:59 PM

thanks thepuzzler,turning off system restore did the trick:icon_thum

**nukehella** · January 5th, 2006, 03:50 PM

Does anyone know why this worked?I used to get this when I used W2k and Roxio Goback but I don't know what the exact deal is.I guess system restore tries to write to the disk and some of the updates interfere with the writing and cause a freeze.That's kind of vauge though.I hate having spotty knowledge.

**Dark Messenger** · January 5th, 2006, 05:16 PM

:icon_sant :icon_scra

Originally Posted by nukehella

II hate having spotty knowledge.

me too. but sometimes that incomplete knowledge sheds light onto the whole when taken together with the light of others.

-Emerson? hell no, Dark messenger just now. :D

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