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Thread: Explorer Error! HELP!!!

  1. #1

    ZeroPaid Regular

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    Explorer Error! HELP!!!

    Every 5 - 10 seconds my Explorer.exe encounters a problem and needs to shut down.
    It then reloads and continues from start with restarting.
    Help me....

  2. #2
    cpugeniusmv's Avatar

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    There should be an option to view "More information."

    Look for the faulting module.
    Google | cpugeniusmv

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  3. #3

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    App Name: Explorer.exe

  4. #4

    ZeroPaid Regular

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    Logfile of HijackThis v1.99.1
    Scan saved at 6:21:10 PM, on 6/28/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\PROGRA~1\PESTPA~1\PPControl.exe
    C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\System32\dllhost.exe
    C:\WINDOWS\System32\wpabaln.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\system32\ntvdm.exe
    C:\PROGRA~1\WINZIP\winzip32.exe
    C:\Documents and Settings\Admin\Local Settings\Temp\HijackThis.exe
    C:\WINDOWS\explorer.exe

    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
    O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O20 - Winlogon Notify: style2 - C:\WINDOWS\q19164416_disk.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe



    Im pretty sure its Explorer.exe causing the grief because every 5 - 10 seconds or so a windows explorer error occurs with the "Send Error Report" and "Dont Send". Im sure its a virus... Because when it got put on my desktop background turned to a screen sort of like BSoD but with a Spyware/Trojan warning. It also has the virus name but I was stupid enough to not mark it down. :(

  5. #5

    ZeroPaid Regular

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    I looked through the Error Report... It shows 53 modules... Im not sure whats faulting

  6. #6
    cpugeniusmv's Avatar

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    The name of the virus on the wallpaper likely wasn't the name of this virus.

    The only thing in that list that I don't recognize is

    O20 - Winlogon Notify: style2 - C:\WINDOWS\q19164416_disk.dll

    Probably don't need this:
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    either.

    Do you have SP2 installed?
    Google | cpugeniusmv

    "I have no special talents, I am only passionately curious."
    Albert Einstein

    Ask smart questions!

  7. #7

    ZeroPaid Regular

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    No SP2 but im installing it as we speak....

  8. #8

    ZeroPaid Regular

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    Ok I deleted those two files, they are backed up just incase i ruined something.
    Will installing SP2 have an effect on this?
    Will it replace the infected files?

  9. #9

    ZeroPaid Regular

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    Ermmm... Im reinstalling... Agian!!!!
    I give up.

  10. #10
    Siskabush's Avatar

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    Forget IE. Get Firefox. www.mozilla.org

    Better browser by far
    CRIA cant sue me!


    www.siskabush.net - Check the tunes, videos, and much more

  11. #11

    ZeroPaid Regular

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    Its not the browser... Its the taskbar/desktop icons that disappear.
    I already Reinstalled.
    Problem Fixed.!

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