serious help needed..if you are so kind

[jennifersaid]

here it is...i had kazaa for some time and decided to uninstall due to the bundled ..blah blah...sooo..i went and dl lite...i am using xp and am fairly computer illiterate as far as firewalls so...well i thought i needed to uninstall lite due to the fact that it wouldnt "connect" so from "add/remove" i did so..and went as far as searching for anything containing the word "kazaa" in my files or folders and removed those as well...the problem now is that ANY program i try and install...winmx.etc....will not connect..i am so frustrated and if anyone would be willing to help me..i would be so grateful...thanks..jennifer

[Jared592]

It sounds to me like you have a firewall in action, blocking the ports those progs use. I have a few questions:

- How do you connect to the internet? Do you dial in or do you have broadband (DSL, Cable, T1)?

- Is your computer connected to a network?

- Is your internet connection shared with any other computers in your house? (This is only possible if your computers are networked.)

- Finally, IF you connect to the internet through a dial-up connection (56k, etc), please do the following to find out if Windows' firewall is enabled:

Click on the Start Menu in the bottom left-hand corner of your screen.
Highlight Settings -> Network Connections -> Your Dial-Up Connection (Might be the only connection listed)
With your dial-up connection highlighted, right-click and select properties.
Select the Advanced Tab in the window that pops up. Note whether or not the box next to "Protect my computer and network by limiting..." is checked. If it is, uncheck it and click OK.
Try out WinMX and KaZaa Lite now and report back here on whether or not you are able to connect.

Get to work soldier! :-P

[CCSDUDE]

My guess is you've deleted winsock (Kazaa original version alterers it so I'm figuring it planted it's vile name somewhere in there).

Either pop your XP disk in and hope that it comes to the rescue replacing and fixing missing original system files or find winsock on the net for XP.

Hope this helps, but give Jared's reply a try first.

[jennifersaid]

ok...i am connected through SBC yahoo dsl...i have one computer and i dont think it is connected to a network...unless i changed a setting at some point...i am racking my brain but i do not recall my computer coming with an xp disk...i have 2 compaq disks..one is labeled "recovery cd" and the other is..my presario learning more...should i run the recovery?

[isus]

look for winsock, and make sure that the win firewall is off... looks like this problem might be a corrupted file too... deleting files and folders is generally a bad idea, esp. in windows' system folder.

[Krell]

jennifersaid turn off the radio
jennifersaid turn off the lights
jennifersaid turn off the video
You beat yourself up to bring yourself down


Let it go let it go let it go
Let it go let it go let it go
When the world is coming down on me
I Let it go



Good goin Jared592
EDIT: btw . . I would like for you guys to work with me on making the PC Information Help Request form. The
Who
What
Where
When and
Whys

[jennifersaid]

i am so lost..isnt it a bad idea to disable a firewall? wow i feel like such a loser here!

[CCSDUDE]

Originally posted by jennifersaid
i am so lost..isnt it a bad idea to disable a firewall? wow i feel like such a loser here!

If you have a firewall like ZoneAlarm or Sygate running, disabling XP's crappy internal firewall is ok.

DON'T use Compaq's disks unless you're willing to format and start from scratch. Everything on your drive will be lost once they're autoboot crap loads, formats, installs again.

Krell: I'm in, PM me with the details of this new concept forum.

[Krell]

jennifersaid

Follow Jared592's lead. It doesnt mean you have to disable permanently, just as a diagnostic measure. He is doing the first things first, with my full endorsement. Give him the info please.