keylogger

[bxgy]

:icon_scra My checking account was just hacked and someone tried to get some money from it, luckily I found it in time and this guy didn't get away with it. My bank says I must have a keylogger in my system. When I scan with SpyBot, Adaware, and Norton A/V, everything is clean and no keylogger or malware is found. How do I go about getting rid of it? Any help would be greatly appreciated. I am using Windows XP SP2. I also have 1 port forwarded for a P2P application I am using, could that have any bearing on my problem?

[RACKnRAIL]

Keyloggers are generally not installed remotely from what I understand. Is there anyone in your house/apt. that would do that? The next possibility is a trojan. Also, phishing seems to be quite a common means of gaining the info in question. I would do an online virus and malware scan. I would also change login names and passwords at your bank.

http://housecall.trendmicro.com/

http://www.bitdefender.com/scan8/ie.html

[bxgy]

Thanks RacknRail, those 2 links produced some malware my programs did not. I have changed account numbers and just waiting for the dust to settle to see how it will work. Again, thanks for your help.

[mountain_rage]

Sometimes it also helps to run it in safemode, its not always needed but there are times where it has removed a few more viruses.

[DwarfBaby]

This is all good advise, however. If there is a possibility your computer has been compromised either from malicious code on an unprotected PC(I seriously doubt) or by malicious friend on the Bank Account scale, take three steps. #1 Reinstall Windows, #2 Get a real (paid for/ trusted) firewall/antivirus solution. /#3 after reinstall never let untrustworthy friends near your shit. Antivirus/malware software will "NOT" protect you from direct personal attacks.

[infoseeker]

This is all good advise, however. If there is a possibility your computer has been compromised either from malicious code on an unprotected PC(I seriously doubt) or by malicious friend on the Bank Account scale, take three steps. #1 Reinstall Windows, #2 Get a real (paid for/ trusted) firewall/antivirus solution. /#3 after reinstall never let untrustworthy friends near your shit. Antivirus/malware software will "NOT" protect you from direct personal attacks.

i agree with dwarfbaby, and also if someone using also your pc, better put an user account also in your pc

[silentscream]

i agree with dwarfbaby, and also if someone using also your pc, better put an user account also in your pc
also check the plug on ure keyboard

it may be a hardware keylogger (they piggyback on ure ps2 port and dont run any processes)

worth a look

.

[DwarfBaby]

i agree with dwarfbaby, and also if someone using also your pc, better put an user account also in your pc

I absolutely agree with you as well, you forgot just one word in that statement "Password". I know that’s what you meant but Windows allows you to create multiple accounts without passwords which adds no additional security. Logging into your user account each time is annoying but non-password users is one of the biggest security holes I can imagine. Microsoft would do the world a great service by not allowing non-password "Root" accounts.