View Full Version : Explorer Error! HELP!!!
MItch-Z
June 28th, 2005, 03:23 PM
Every 5 - 10 seconds my Explorer.exe encounters a problem and needs to shut down.
It then reloads and continues from start with restarting.
Help me....
cpugeniusmv
June 28th, 2005, 04:11 PM
There should be an option to view "More information."
Look for the faulting module.
MItch-Z
June 28th, 2005, 04:16 PM
App Name: Explorer.exe
MItch-Z
June 28th, 2005, 07:25 PM
Logfile of HijackThis v1.99.1
Scan saved at 6:21:10 PM, on 6/28/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\System32\wpabaln.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ntvdm.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Admin\Local Settings\Temp\HijackThis.exe
C:\WINDOWS\explorer.exe
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O20 - Winlogon Notify: style2 - C:\WINDOWS\q19164416_disk.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
Im pretty sure its Explorer.exe causing the grief because every 5 - 10 seconds or so a windows explorer error occurs with the "Send Error Report" and "Dont Send". Im sure its a virus... Because when it got put on my desktop background turned to a screen sort of like BSoD but with a Spyware/Trojan warning. It also has the virus name but I was stupid enough to not mark it down. :(
MItch-Z
June 28th, 2005, 07:28 PM
I looked through the Error Report... It shows 53 modules... Im not sure whats faulting
cpugeniusmv
June 28th, 2005, 07:54 PM
The name of the virus on the wallpaper likely wasn't the name of this virus.
The only thing in that list that I don't recognize is
O20 - Winlogon Notify: style2 - C:\WINDOWS\q19164416_disk.dll
Probably don't need this:
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
either.
Do you have SP2 installed?
MItch-Z
June 28th, 2005, 08:15 PM
No SP2 but im installing it as we speak....
MItch-Z
June 28th, 2005, 08:21 PM
Ok I deleted those two files, they are backed up just incase i ruined something.
Will installing SP2 have an effect on this?
Will it replace the infected files?
MItch-Z
June 28th, 2005, 08:31 PM
Ermmm... Im reinstalling... Agian!!!!
I give up.
Siskabush
June 28th, 2005, 10:07 PM
Forget IE. Get Firefox. www.mozilla.org
Better browser by far
MItch-Z
June 28th, 2005, 10:42 PM
Its not the browser... Its the taskbar/desktop icons that disappear.
I already Reinstalled.
Problem Fixed.!