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View Full Version : internet problems!!! AAHH


View Full Version : internet problems!!! AAHH


black_magiic
February 11th, 2005, 11:10 PM
This is driving me nuts, it seems every 30 minutes sometimes less. I get disonnected from the net. I cant explain it just suddenly started happening last weekend. The thing is I cant even access the router so it makes me think its my computer. Maybe its my NIC card or something I dont really know. All I know is that the family computer on the same network plugged into the same router still has internet when mine doesnt. In the background I have Xfire, Azureus, MSN Messenger and Abyss Webserver. I have McAfee firewall. Another questions just ask. I really want to get this solved.

black_magiic
February 12th, 2005, 07:12 AM
It looks like I managed to go the whole night with out losing internet, how do I know this you might ask. Simplay becasue Im still signed onto msn in away status, so im positive I had internet all night. Which is a first, still any suggestions would be greatly appreciated.

mfgbypooter
February 12th, 2005, 07:48 AM
I'm sure you know the drill. What's your machine/OS stats? What's your Internet connection DSL/Cable? Type of router? Make any changes to/Update any/Add any new programs recently before the problem developed? Check for Viruses/Spyware? Make any other configuration changes? Do you happen to have any P2P running in the background when it happens or does it do it even when you don't have any P2P apps even running? Tried googling to find answers to anyone else who may have experienced the same sort of problem you are having? A little more info goes a long way in helping to get the solution to the problem.

mcovey
February 12th, 2005, 07:57 AM
possibly that there is a bad cable in your town and it freezes, contracts and internet gets knocked out

since the night is consitently colder than the day, at nights where it gets below -10 or so, our internet goes out and stays out all night.

black_magiic
February 12th, 2005, 08:01 AM
haha wow I really dropped the ball here. Ya I guess I should give more info. Im running WinXP Home with 1GB DDR400 RAM, P4 2.8GHz with HT, I have ADSL from Telus Highspeed. I have a linksys BEFSR41 wired router. The only program I have added around the time the problem started has been Azureus and I think TeamSpeak. The only p2p app running is Azureus. It seems to still do it when I am not running Azureus. I will try googling when I get back in hour or two. Not 100% sure what I should be searching for but I will try my best.

mfgbypooter
February 12th, 2005, 09:26 AM
Yeah the more input you provide the better the odds of narrowing down the problem and then someone like cpu or even krell comes along and pinpoints the solution like it's nothing.

black_magiic
February 12th, 2005, 11:08 AM
possibly that there is a bad cable in your town and it freezes, contracts and internet gets knocked out

since the night is consitently colder than the day, at nights where it gets below -10 or so, our internet goes out and stays out all night.

I live in Victoria BC, if the temperature goes under zero everything shuts down, mass panic erupts and the rest of canada laughs at us. The thing is when I lose net no other computer in the house does. And I cant even access the router at http://192.168.1.1

black_magiic
February 12th, 2005, 11:09 AM
Yeah the more input you provide the better the odds of narrowing down the problem and then someone like cpu or even krell comes along and pinpoints the solution like it's nothing.
ya im waiting for cpu to come in here and help me with his divine wisdom. He has helped my ass out of a fix on numerous occasions

black_magiic
February 12th, 2005, 01:10 PM
I learned one new thing, running Warez got me signed out of MSN Messenger every 20 seconds. When I was downloading or searching I would keep getting signed off msn but other net connections still happened.

infringer
February 13th, 2005, 01:00 PM
Sounds to me like a network configuration issue ... In some routers there is a way to set up so that a certain IP is booted from a certain time to a certain time... It could also be that someone is changing settings on the router which require it to reboot the connections even if they say they are not...

I've delt with this before a time or two with the rommate... Your best bet is probably to run static and be sure to keep your networked IP and dns servers there chances are someone is playing a game and restarting the router because your downloads are making his/her ping shitty when playing a game though most times they wont admit to it simply keep your dns server static and run in the DMZ cause chances are whoever is powering on and off the router is simply getting pissed and has no Idea how it works. So it in fact beats constantly setting your ports upon powering down and up then run a sofware firewall.

If this is not in the slightest relm of possiblity it is either your cabling or your NIC which is causing the issue I'd troubleshoot the cabling first.

-infringer-

black_magiic
February 13th, 2005, 02:30 PM
I dont think that is the problem, no one in the house knows how to configure the router (my family isnt a very bright bunch). Secondly I dont think my dad would keep unplugging the router. One thing I found out today is that I dont seem to have this problem in linux. I ran Mandrake 10 for 4 hours no problems net access the whole time. Ran windows for 30 minutes got disconnected twice. Any other thoughts.

infringer
February 13th, 2005, 02:54 PM
Possibly SP2 internet patch have something to do with it hell if I know connectivity problems... Sometimes the NIC or router itself will cause these disconnections but usually when this happens the whole network goes down... Could also be your firewall...

-infringer-

cpugeniusmv
February 13th, 2005, 03:52 PM
it would be interesting to know if it did the same thing with the router taken out of the setup.

infringer
February 13th, 2005, 03:59 PM
That would answer a lot of the possibles for sure ...

-infringer-

black_magiic
February 13th, 2005, 05:16 PM
I imagine it would, maybe I will try it later. It wont be SP2 patch thing because I still use SP1 so I havent patched it. I hope I can get this all sorted out by the weekend, Guildwars beta is coming up. Dont want to be getting disconnected every 30 minutes while playing.

black_magiic
February 13th, 2005, 07:11 PM
I have gone 6 hours now without getting disconnected. This is while behind the router.

infringer
February 13th, 2005, 07:15 PM
lol dunno man could be numerous things but without actually troubleshooting your problem it is not able to be determined.

-infringer-

black_magiic
February 14th, 2005, 07:11 AM
Im not sure how much trouble shooting I can do. All I know is that it has gotten worse. I jinxed mysel because now I have NO internet period. The two other computers on the network both have internet. Im not sure if I can try connecting the internet just through the modem because last night I tried switching the places of the cables in the router to see if it was just my port, only to cut all net acess of to the house. We had to call telus and get them to reset it or something from their end. Any other suggestions.

cpugeniusmv
February 14th, 2005, 07:39 AM
The fact that it worked on the other computers while it didn't on the others leads me to believe that there's probably something misconfigured on your computer, but I still can't be sure.

Does your computer by any chance have a static IP (that you may have setup for port forwarding)?

If so, make sure that the gateway and DNS servers have been properly entered into the TCP/IP settings under your network connection

black_magiic
February 14th, 2005, 07:47 AM
I do have a static IP address set for portforwarding. Where will I find the DNS servers, its in ipconfig right?

EDIT: One thing I have notice is when using the /renew command in ipconfig I get the error "timed out contacting DHCP" Maybe this willhelp you out

cpugeniusmv
February 14th, 2005, 10:00 AM
I do have a static IP address set for portforwarding. Where will I find the DNS servers, its in ipconfig right?

EDIT: One thing I have notice is when using the /renew command in ipconfig I get the error "timed out contacting DHCP" Maybe this willhelp you out
When you obtain an IP address via DHCP, your computer is automatically set up with the proper DNS servers. If some other computers on your network are using DHCP to get an IP address, you should be able to figure out which DNS servers they're using by looking at the output of ipconfig /all.

Your DNS server is not 192.168.1.1 (your router address).

infringer
February 14th, 2005, 07:30 PM
Should be a set of 2 numbers if cable... enter them in where you enter static IP...

I dunno doubt they would ban an NIC hardware ID or something but you never know. You could try switching that as well.... Under your NIC properties. Could be firewall issues if your running a software firewall.

-infringer-

black_magiic
February 14th, 2005, 09:27 PM
Ok I have the problem all fixed. Turns out of everything was fine in the first place telus had just been having some fairly major problems. But when decided to fix it by switching the network cables I managed to plug my computer into the slot for the cable coming from the modem. All things aside my dad will NEVER let me here the end of this. Thanks for your help guys.

mfgbypooter
February 17th, 2005, 07:39 PM
Glad to hear it but still sounds puzzling why only one machine lost connection and not all.

black_magiic
February 17th, 2005, 07:44 PM
Some things do remain unanswered. And I still seem to occasionally lose internet. But I cant think what could be causing the problem.

MItch-Z
March 4th, 2005, 07:22 AM
how about you call up telus just after your internet drops and ask them if theyve seen any line downages in the last hour or so.... because they can check it and they arent going to do anything if you call. its another possibility!

black_magiic
March 4th, 2005, 07:25 AM
I think you missed a key part of the problem mitch. The other computers on the network still have internet when I dont. Which means its just my comp because they are all plugged into the same router. But it hasnt happened lately so whatever the problem was it fixed itself.