OpenGL Problem

[PiRaNeTuS]

I've got an After Effects problem. After installing successfully, when I go to start AfterFX, it pops up an error which reads

"Microsoft Visual C++ Runtime Error:
Program: ...AfterFX.exe

This application has requested the runtime to terminate it in an unusual way. Contact Customer Support.....blah, blah blah"


After looking at http://www.adobe.com/support/techdocs/2aa8a.htm , http://www.adobe.com/support/techdocs/3164a.htm , and http://www.adobe.com/support/techdocs/316d2.htm I have determined it must be an OpenGL problem. The reason for this is because if I move the OpenGL plugin from the AfterFX plugin directory so that the program bypasses that plugin, the program starts fine. But when I place that plugin back in the directory, it won't boot. I called tech support today, and they couldn't help me. I did every single step on those pages. They didn't work.

I have an nvidia quadrofx 1100 graphics card. Latest drivers. AfterFX 6.0. Windows XP, latest updates. Anybody have any guidance on this issue? I also have the aida32 report and can email it to whomever. Thans guys.

[PiRaNeTuS]

Anybody???

[phalkon30]

Is there an updated openGL plugin?

Tried reinstalling the program?

I really have no clue, never worked with a quadro card or after effects.

[PiRaNeTuS]

Is there an updated openGL plugin? Nope.

Tried reinstalling the program? Several times....even reformatted the comp and reinstalled.

I really have no clue, never worked with a quadro card or after effects.


Thanks for the reply though phalk.

[phalkon30]

This isn't by any chance a homemade quadro card is it? I've seen conversion guides online....

Also, did it ever work?

Tried older drivers?

[PiRaNeTuS]

Nope. It's a brand new card........a brand new system. The whole computer and everything. So, since it's only about 3 weeks old, nope, it's never worked.



Haven't tried older drivers......can though...

[Induna]

Gah, runtime errors! Nasty things. All I know is that it's usually down to a missing .dll or .ocx file.

Microsoft have a runtime library you can check out, that's all I can suggest.

[fujow]

what mobo do you have?

[PiRaNeTuS]

what mobo do you have?
here's some basic info:


Motherboard:
CPU Type Dual AMD Opteron 244, 1800 MHz (9 x 200) (http://www.amd.com/us-en/Processors/ProductInformation/0,,30_118,00.html)
Motherboard Name MSI K8T Master1/2-FAR (MS-9130) (http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_list.php)
Motherboard Chipset VIA VT8383/5 Apollo K8T800(M), AMD Hammer (http://www.via.com.tw/en/apollo/chipsetindex.jsp)
System Memory 1024 MB (Registered DDR SDRAM)
BIOS Type Award (11/26/03) (http://www.phoenix.com/en/products/default.htm)

Display:
Video Adapter NVIDIA Quadro FX 1100 (128 MB) (http://www.nvidia.com/view.asp?PAGE=products)
3D Accelerator nVIDIA Quadro FX 1100 (http://www.nvidia.com/view.asp?PAGE=products)
Monitor Dell 2000FP (Analog) (9E24937V1RYL0) (http://accessories.us.dell.com/sna/category.asp?customer_id=19&category_id=4009)

Multimedia: Audio Adapter
Turtle Beach Santa Cruz / VideoLogic SonicFury Audio Accelerator (http://www.turtlebeach.com/site/products/santacruz/producthome.asp)

Storage:
Floppy Drive Floppy disk drive
Disk Drive VIA 6420 RAID 0 SCSI Disk Device
Disk Drive WDC WD400JB-00ETA0 (http://www.westerndigital.com/en/products)
Optical Drive SONY DVD RW DW-U14A (DVD+RW:4x/4x, DVD-RW:4x/2x, DVD-ROM:8x, CD:24x/16x/32x DVD+RW/DVD-RW) (http://www.storagebysony.com/)

Partitions:
C: (NTFS) 38154 MB (34114 MB free)
D: (NTFS) 478741 MB (462059 MB free)