Need help!!!

[waqasr]

my friends computer (os winxp pro) is giving this error
tht it will shutdown it self in 30 sec bcoz NT Authority detected
some problem with a RPC service!
its been doing this only whn he comes online, he doesnt
knw much abt computers and he is really worried so
i will be grateful to any one who can help or suggest anything!
we have already tired to restore frm a old backup but still
tht didnt solve the problem!

[Greylin]

More info would be nice. Like does your friend have any anti-virus software installed, and if so is it up to date. Has he installed any software recently. Have you tried using Google and searching for the error message that you recieve?

[nasrules]

They've probably got the MSBlast virus (AKA the Blaster Worm). Take a look here (http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html), scroll down for removal instructions.

[waqasr]

More info would be nice. Like does your friend have any anti-virus software installed, and if so is it up to date. Has he installed any software recently. Have you tried using Google and searching for the error message that you recieve?

thanx 4 prompt reply but my friend doesnt have any AVirus!
normally he only uses his computer for voice chatting and
college work! i have asked him he has not installed any programs
or anything! only he download slides of power point of his lectures in
college!

[Kyle06]

They've probably got the MSBlast virus (AKA the Blaster Worm). Take a look here (http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html), scroll down for removal instructions.


Do what he said, and get your friend to get some antivirus software you can get viruses just for surfing the web!

[Greylin]

Have your friend run an online virus scan here are a few options, all of which are free:

http://housecall.trendmicro.com/
http://www.bitdefender.com/scan/licence.php
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

I would also suggest you have him install an anti-virus software there are many out there that cost nothing and have regular updates. I personally use Ontrack System Suite. I also agree with what nasrules said about the Blaster worm here is a link for the patch that should take care of future problems http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS03-026.asp . I suggest he runs the onlins scan and if it finds the virus that nasrules mentioned or a variant of it just have hime follow the instructions for removal. Once he has fixed said problem make a restore point and then install an anti-virus software.

[nasrules]

Ah, yeah, thanks for that link Greylin, I forgot about the patch (duh!).

It must be Blaster, that's exactly what it does.

[rctempire]

I would reccomend AVG tho aswell for a AV software