HELP - can't update windows XP against blast worm !!!

[eXTREME2002]

Hi

My PC hasn't been infected yet but i am so scared about this worm (msblast.exe) from slipping into it so i downloaded the XP update but every time i try to install it, i get stuck with this message - i don't know why it appears and prevent me from installing such critical update - i checked the cryptographic service and it was running as usual so what's wrong ??? - plz help coz this is so critical for me 2 protect my expensive PC from damage - THANKS

[DigitalJunkie]

If you do get infected, you can also use this virus remover tool to take care of it.

http://www.sarc.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

[CCSDUDE]

Run > Services.msc > Crypto > Properties > Manual/Automatic (either way) > Hit start and wait till it loads...

Run the update...

[eXTREME2002]

As i said, nothing wrong with the the cryptographic service coz it's running normally so what could be the problem ??????????????????????????????? - i am lost

[eXTREME2002]

Also, i am unable to update IE with the latest security file: q818529.exe coz i receive this message - can somebody explain what's wrong with XP - i was installing these patches before directly and quickly and without any problems ?!?!?!?

[CCSDUDE]

Try killing crypto off restarting then setting it to automatic and restarting again.

If you get squat...then my guess is the files needed for the service are fucked...

Check out the SMART info on your HDD....if you got failures/ect then it's obvious something is up..

Donno what to tell ya...could try installing XP OVER the old install to replace files...but all I have to say about that is..BACK UP EVERYTHING YOU WISH TO SAVE!

If thats your only system..only HD...only HD with an OS on it...your fucked to a certain extent if XP's setup crashes on you...(it'll crash...you restart...then it'll boot right back into setup...crash again...boot discs don't seem to help..least from my end)

You could always download a copy of Knoppix Linux and boot off CD then use it's KB3 burner app you save your data...so if you don't back up at least have a copy of that burned to disc via the ISO..(don't just burn the ISO on a disc..lol)

[stealthspy]

Download the removal tool first here (http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html). Then Redownload the patch. Shut off your internet connection and run the removal tool then the patch. If the patch still doesn't work, restart and try it again. If it applies, re enable your internet.

[triniti]

Install XP Service pack 1 again. This will most likely fix any issues, no need to try and reinstall XP.

[CCSDUDE]

Originally posted by triniti
Install XP Service pack 1 again. This will most likely fix any issues, no need to try and reinstall XP.

If I remember right SP1 uses crypto too...lol I did a service cleanup before SP1 and it wouldn't install for me.

[Average_Bloke]

If you are still having probs try this....

Start -> run

Type in cmd and hit enter to go to DOS

net stop cryptsvc

ren %systemroot%\system32\catroot2 oldcatroot2

net start cryptsvc

Type exit to close the DOS window.

Then try the patch. Let us know how you get on.

[CCSDUDE]

Originally posted by Average_Bloke
If you are still having probs try this....

Start -> run

Type in cmd and hit enter to go to DOS

net stop cryptsvc

ren %systemroot%\system32\catroot2 oldcatroot2

net start cryptsvc

Type exit to close the DOS window.

Then try the patch. Let us know how you get on.

Incase he doesn't get that...

Bloke just told ya to open a DOS prompt kill the crypto service then rename the folder 'catroot2' to 'oldcatroot2' then re-enable crypto...

Another way to do this would be..

Run > Services.msc > Disable crypto
Browse to System32
Rename cat(alog)root2 to something else
Back to services > Re-enable crypto

Just thought I'd cover that as some are a tad 'freaked' about just typing in commands without understanding what they do.

Oh and welcome to ZP Average_Bloke. :)